This podcast is where we discuss different ways to run your I.T. business whether you are a one-person shop or leading a growing IT Service provider. This is the place for you.
Avsnitt
EP 274 Here Comes MSPOGs
- The vision behind MSPOgs and what makes it different
- How MSPs can find strength through community
- Real stories from the front lines of MSP leadership
Full Video Podcast Link: https://youtu.be/pM8fPZc_Wfk
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MSP Unplugged
Paco Lebron from ProdigyTeks
Email: paco@mspunplugged.com
Rick Smith from Renactus Technology
Email: rick@mspnplugged.com
Corey L Kirkendoll from 5K Technical Services
https://linkedin.com/in/coreykirkendoll/
Juan Fernandez
EP 273 What's in your Tool Bag? Choosing the Right Stack for Your MSP
In this week’s episode of MSP Unplugged, we open up the digital tool bag—not to list brands or promote platforms, but to talk strategy. Whether you’re building your MSP from scratch or re-evaluating your tech stack, this conversation is about making smarter, more sustainable choices.
We dive into the mindset behind tool selection: 🧠 What questions you should be asking 🧰 How to build a flexible, future-ready stack 📉 What happens when you over-tool or under-tool ⚙️ Why integration and workflow should lead the conversation
If you’re serious about efficiency, profitability, and building a business that scales—this episode is your blueprint.
#MSPUnplugged #ClientOnboarding #MSPProcesses #CustomerExperience #MSPBusiness
Full Video Podcast Link: https://youtu.be/Dkyw4rHGRzY
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MSP Unplugged
Paco Lebron from ProdigyTeks
Email: paco@mspunplugged.com
Rick Smith from Renactus Technology
Email: rick@mspnplugged.com
Corey L Kirkendoll from 5K Technical Services
EP 272 Vendor Loyalty: Embracing Innovation and Excellence with Our New Partner
Breaking up with a vendor is only the beginning. In this week’s MSP Unplugged, we take you behind the scenes of what happens next. We share how we prepared, planned, and executed the transition to a new vendor—without disrupting service or compromising client trust.
We won’t name names, but we will tell you the exact framework we used to:
- Evaluate vendors the right way
- Offboard with professionalism
- Onboard with confidence
- Set expectations for support, communication, and service from day one
If you’re an MSP thinking about switching tools or vendors, this is your playbook for doing it right.
👉 Don’t forget to like, comment, and subscribe for more insights from the front lines of IT!
#MSPUnplugged #ClientOnboarding #MSPProcesses #CustomerExperience #MSPBusiness
Full Video Podcast Link: https://youtu.be/maBBkcez6Tc
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MSP Unplugged
Paco Lebron from ProdigyTeks
Email: paco@mspunplugged.com
Rick Smith from Renactus Technology
Email: rick@mspnplugged.com
Corey L Kirkendoll from 5K Technical Services
EP 271 Microsoft 365 Essentials for MSPs: Tools, Tips, and Best Practices
In this episode of MSP Unplugged, we break down how we use Microsoft 365 to run a lean, secure, and efficient MSP. From managing clients and automating workflows to enhancing security and collaboration, we share our favorite tools, real-world tips, and proven best practices. Whether you’re just adopting Microsoft 365 or want to take your usage to the next level, this episode is packed with value.
🔧 Tools we use
🔐 Security strategies
📊 Productivity hacks
🧠 Lessons from the field
👉 Don’t forget to like, comment, and subscribe for more insights from the front lines of IT!
#MSPUnplugged #ClientOnboarding #MSPProcesses #CustomerExperience #MSPBusiness
Full Video Podcast Link: https://youtu.be/C7kN6nziFro
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MSP Unplugged
Paco Lebron from ProdigyTeks
Email: paco@mspunplugged.com
Rick Smith from Renactus Technology
Email: rick@mspnplugged.com
Corey L Kirkendoll from 5K Technical Services
EP 270 Vendor Break-ups: When Staying Costs More Than Leaving
- Red flags that signal a vendor relationship is failing
- How to measure the cost of inefficiency vs. loyalty
- The right way to plan and execute a vendor transition
- Why staying too long can damage your service and reputation
Full Video Podcast Link: https://youtu.be/ROEItkZiLy4
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MSP Unplugged
Paco Lebron from ProdigyTeks
Email: paco@mspunplugged.com
Rick Smith from Renactus Technology
Email: rick@mspnplugged.com
Corey L Kirkendoll from 5K Technical Services
EP 269 The LinkedIn Advantage: Boosting Your MSP Presence
In this episode of MSP Unplugged, we’re joined by Richard Bliss, founder of BlissPoint Consulting and a recognized expert in LinkedIn branding and social selling. Richard shares powerful, actionable strategies for leveraging LinkedIn as a business development tool—not just a resume repository. We dive into how MSPs can use LinkedIn to build authority, engage prospects, and start meaningful conversations that drive real business results. Whether you’re just starting on LinkedIn or looking to refine your approach, this episode is packed with insights you can use today.
💡 What You’ll Learn:
- How to optimize your profile to attract the right audience
- The difference between posting vs. engaging and why both matter
- Why consistency and storytelling are the keys to visibility
- How to avoid the common mistakes MSPs make on LinkedIn
- The tools and tactics Richard uses to help business owners grow their reach
📢 Whether you’re an MSP owner or a tech professional, this episode will help you turn LinkedIn into a lead-generation machine.
Full Video Podcast Link: https://youtu.be/psoXnE2kZAk
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MSP Unplugged
Paco Lebron from ProdigyTeks
Email: paco@mspunplugged.com
Rick Smith from Renactus Technology
Email: rick@mspnplugged.com
Corey L Kirkendoll from 5K Technical Services
https://linkedin.com/in/coreykirkendoll/
Richard Bliss from BlissPoint Consulting
EP 267 The Importance of Compliance for MSPs
For Managed Service Providers (MSPs), compliance is particularly critical because they often manage sensitive data, IT infrastructure, and cybersecurity for multiple clients across various industries—each with its own regulatory demands. it is not optional it is a must.
🔔 Don’t forget to subscribe for more real-world MSP insights!
👍 Like & share if you found this valuable!
Full Video Podcast Link: https://youtu.be/9pu41oww1fM
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MSP Unplugged
Paco Lebron from ProdigyTeks
Email: paco@mspunplugged.com
Rick Smith from Renactus Technology
Email: rick@mspnplugged.com
Corey L Kirkendoll from 5K Technical Services
Exploring the Changing Landscape: An Interview with ESET
Join Paco as he sits down with Cameron Tousey and Tony Anscombe to delve into the evolving landscape of cybersecurity. In this insightful interview, they discuss ESET's perspective on the latest trends and how Managed Service Providers (MSPs) can navigate these changes to better protect their clients. Don't miss out on expert advice and valuable insights that can help you stay ahead in the cybersecurity game!
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MSP Unplugged
Paco Lebron from ProdigyTeks
Email: paco@mspunplugged.com
Rick Smith from Renactus Technology
Email: rick@mspnplugged.com
Corey L Kirkendoll from 5K Technical Services
EP 266 Improving Client Onboarding Processes
In this episode of MSP Unplugged, Rick, and Corey dive into one of the most critical (and often overlooked) parts of the client journey—onboarding. We break down what’s working, what’s not, and how we've each improved our own onboarding processes to deliver a smoother, more professional experience for new clients. From documentation to communication and setting expectations, we share the tools, tips, and templates that help set the tone for a successful long-term relationship.
If you’re looking to tighten up your onboarding game and boost client satisfaction from day one, this episode is for you.
🔔 Don’t forget to subscribe for more real-world MSP insights!
👍 Like & share if you found this valuable!
💬 Comment with your own onboarding best practices!
Full Video Podcast Link: https://youtu.be/8DPeWaf3stY
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MSP Unplugged
Paco Lebron from ProdigyTeks
Email: paco@mspunplugged.com
Rick Smith from Renactus Technology
Email: rick@mspnplugged.com
Corey L Kirkendoll from 5K Technical Services
EP 265 MSP Success Stories: Lessons from the Field
In this episode of MSP Unplugged, we sit down for a candid conversation about our own journeys in the MSP space. We’re sharing real-world experiences, wins, mistakes, and the lessons we've learned along the way. From early struggles to breakthrough moments, this episode is all about the challenges we've faced and the strategies that helped us grow. Tune in for an honest, behind-the-scenes look at what it really takes to build and run a successful MSP.
🔔 Subscribe for weekly insights from the MSP trenches!
👍 Like & share if you relate to our stories!
💬 Drop a comment with your own lessons from the field!
Full Video Podcast Link: https://youtu.be/8SxQipNjrtE
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MSP Unplugged
Paco Lebron from ProdigyTeks
Email: paco@mspunplugged.com
Rick Smith from Renactus Technology
Email: rick@mspnplugged.com
Corey L Kirkendoll from 5K Technical Services
EP 264 Tools Every MSP Should Know About
Live from our Newark stop on our TechCon Unplugged Tour! In this podcast, we discuss tools we believe every MSP should have in their arsenal.
Full Video Podcast Link: https://youtu.be/AbYtK8msfTk
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MSP Unplugged
Paco Lebron from ProdigyTeks
Email: paco@mspunplugged.com
Rick Smith from Renactus Technology
Email: rick@mspnplugged.com
Corey L Kirkendoll from 5K Technical Services
EP 263 Beyond Busy: Finding Flow in a Hectic World
In this episode of MSP Unplugged, we tackle one of the biggest challenges for IT business owners—time management. Running an MSP means juggling client support, operations, sales, and everything in between. So, how do you stay productive without burning out? We’re breaking down strategies to take control of your schedule, maximize efficiency, and focus on what truly matters.
Key Takeaways: The biggest time-wasters in an MSP business How to prioritize tasks and set realistic goals Tools and techniques for better scheduling and delegation The mindset shift you need to work ON your business, not just IN it Effective time management isn’t about doing more—it’s about doing what matters most. Tune in for actionable tips that will help you run your MSP smarter, not harder!What’s your biggest time management struggle? Drop a comment below and let’s discuss!
Full Video Podcast Link: https://youtu.be/wPDqihdfwVk
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MSP Unplugged
Paco Lebron from ProdigyTeks
Email: paco@mspunplugged.com
Rick Smith from Renactus Technology
Email: rick@mspnplugged.com
Corey L Kirkendoll from 5K Technical Services
EP 262 Exploring AI-Driven Service Desk Solutions
🤖 Exploring AI-Driven Service Desk Solutions | MSP Unplugged 🚀
In this episode of MSP Unplugged, we explore how AI-driven service desk solutions are revolutionizing the way MSPs deliver IT support. With the rapid advancements in artificial intelligence, MSPs can now leverage AI-powered tools to streamline ticketing, automate responses, and enhance client support like never before.
💡 Key Takeaways:
✅ How AI is transforming the traditional service desk
✅ The benefits of AI-powered automation for MSPs
✅ How AI improves response times, efficiency, and scalability
✅ The challenges and limitations of AI-driven support
✅ Practical tools and solutions MSPs can implement today
AI isn’t here to replace the human element in IT support—it’s here to enhance it! Join us as we discuss how AI can free up your technicians, improve customer experience, and help your MSP scale smarter.
📢 What are your thoughts on AI in MSP operations? Drop a comment below and let’s discuss!
Full Video Podcast Link: https://youtu.be/HZCi9Gb37rI
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MSP Unplugged
Paco Lebron from ProdigyTeks
Email: paco@mspunplugged.com
Rick Smith from Renactus Technology
Email: rick@mspnplugged.com
Corey L Kirkendoll from 5K Technical Services
EP 261 Cybersecurity Best Practices for Small Businesses
Full Video Podcast Link: https://youtu.be/J-6FNRkBnwE
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MSP Unplugged
Paco Lebron from ProdigyTeks
Email: paco@mspunplugged.com
Rick Smith from Renactus Technology
Email: rick@mspnplugged.com
Corey L Kirkendoll from 5K Technical Services
EP 260 Navigating Industry Conferences: Maximizing ROI
Attending industry conferences can be a game-changer for your MSP, but only if you know how to make the most of them. In this episode of MSP Unplugged, we dive into strategies for maximizing your return on investment (ROI) at conferences—covering everything from planning ahead, networking effectively, and choosing the right sessions to leveraging post-event opportunities. Whether you're a conference veteran or attending your first event, these tips will help you turn industry gatherings into real business growth.
Full Video Podcast Link: https://youtu.be/aCqMXcZ6I1U
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MSP Unplugged
Paco Lebron from ProdigyTeks
Email: paco@mspunplugged.com
Rick Smith from Renactus Technology
Email: rick@mspnplugged.com
Corey L Kirkendoll from 5K Technical Services
EP 259 Case Study: Overcoming Business Challenges
In this episode Paco and Rick go down memory lane and share business challenges they had to overcome throughout their MSP career.
Full Video Podcast Link: https://youtu.be/TizS_rB_Uwo
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MSP Unplugged
Paco Lebron from ProdigyTeks
Email: paco@mspunplugged.com
Rick Smith from Renactus Technology
Email: rick@mspnplugged.com
Corey L Kirkendoll from 5K Technical Services
EP 258 Automation for MSP Efficiency: Tools and Tips
In this episode, we discuss how and when we use automation to streamline operations in our MSP.
Full Video Podcast Link: https://youtu.be/V3mXAE6htug
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MSP Unplugged
Paco Lebron from ProdigyTeks
Email: paco@mspunplugged.com
Rick Smith from Renactus Technology
Email: rick@mspnplugged.com
Corey L Kirkendoll from 5K Technical Services
EP 257 Breaking Up with Your Vendor: A Guide to Better Partnerships
In this episode we dive into the often tricky but essential process of evaluating vendor relationships. Whether it's poor communication, lack of support, or a misalignment with your business goals, sometimes it's time to cut ties and move on.
We explore the red flags that signal it’s time to part ways, tips for making the transition smoother, and strategies for finding new partnerships that truly add value to your MSP. Learn how to assess vendor performance, manage the breakup professionally, and ensure your business operations continue seamlessly.
Full Video Podcast Link: https://youtu.be/90mFYqwXn7w
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MSP Unplugged
Paco Lebron from ProdigyTeks
Email: paco@mspunplugged.com
Rick Smith from Renactus Technology
Email: rick@mspnplugged.com
Corey L Kirkendoll from 5K Technical Services
EP 256 MSP Business Growth: Proven Strategies
Happy New Year! To start the year off the crew discusses some proven strategies we have had success with!
Full Video Podcast Link: https://youtu.be/OmjO9lBWutI
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MSP Unplugged
Paco Lebron from ProdigyTeks
Email: paco@mspunplugged.com
Rick Smith from Renactus Technology
Email: rick@mspnplugged.com
Corey L Kirkendoll from 5K Technical Services
EP 255 End of Year Wrap-Up
In this episode, In this episode, our hosts wrap-up 2024. Their hits, their misses, and their plans for 2025!
Full Video Podcast Link: https://youtu.be/QJTT_fa4YGM
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MSP Unplugged
Paco Lebron from ProdigyTeks
Email: paco@mspunplugged.com
Rick Smith from Renactus Technology
Email: rick@mspnplugged.com
Corey L Kirkendoll from 5K Technical Services
EP 254 All-In on AI?
In this episode, we explore the question: Should MSPs be going all-in on Artificial Intelligence? We discuss how we are currently using AI, our plans for leveraging it in the future, and the opportunities and challenges it presents. Join us as we examine the role AI can play in shaping the future of your MSP business.
Full Video Podcast Link: https://youtu.be/4Zws6Dtv6Ck
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MSP Unplugged
Paco Lebron from ProdigyTeks
Email: paco@mspunplugged.com
Rick Smith from Renactus Technology
Email: rick@mspnplugged.com
Corey L Kirkendoll from 5K Technical Services
EP 253 What's your Burden...rate?
In this episode, we break down the concept of the Burden Rate—what it is, how to calculate it, and why it’s essential for your MSP business. Learn how to use this crucial metric to optimize your pricing strategy, ensure profitability, and make smarter financial decisions. Don’t miss these actionable insights to take your business to the next level!
Full Video Podcast Link: https://youtu.be/yhXm_QR7sqA
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MSP Unplugged
Paco Lebron from ProdigyTeks
Email: paco@mspunplugged.com
Rick Smith from Renactus Technology
Email: rick@mspnplugged.com
Corey L Kirkendoll from 5K Technical Services
EP 252 Who Said Pricing was Easy?
This week the crew discusses pricing. Our philosophy and procedures on how we arrive at a final cost of our offerings.
Full Video Podcast Link: https://youtu.be/hTptF4Auhmk
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MSP Unplugged
Paco Lebron from ProdigyTeks
Email: paco@mspunplugged.com
Rick Smith from Renactus Technology
Email: rick@mspnplugged.com
Corey L Kirkendoll from 5K Technical Services
EP 251 Acquiring Clients
In this episode, we discuss the good, the bad and the ugly of how we've acquired clients in the past and what we plan to change or enhance going forward!
Full Video Podcast Link: https://youtu.be/z8QmtK5S42s
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MSP Unplugged
Paco Lebron from ProdigyTeks
Email: paco@mspunplugged.com
Rick Smith from Renactus Technology
Email: rick@mspnplugged.com
Corey L Kirkendoll from 5K Technical Services
EP 250 Use That Budget
In this episode, Rick and Corey discuss plans and strategies to get project work on the books and helping our clients with their IT budgeting.
Full Video Podcast Link: https://youtu.be/Mfb76_wkAMA
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MSP Unplugged
Paco Lebron from ProdigyTeks
Email: paco@mspunplugged.com
Rick Smith from Renactus Technology
Email: rick@mspnplugged.com
Corey L Kirkendoll from 5K Technical Services
EP 249 4th Quarter Living
In this episode, we discuss how we are closing out the year and preparing to start 2025 strong.
Full Video Podcast Link: https://youtu.be/sWhpI5PB6Zs
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MSP Unplugged
Paco Lebron from ProdigyTeks
Email: paco@mspunplugged.com
Rick Smith from Renactus Technology
Email: rick@mspnplugged.com
Corey L Kirkendoll from 5K Technical Services
EP 248 Welcome Our Newest Co-Host
On todays episode, join us a we recap Techcon 2024 and meet our new co-host Corey L Kirkendoll!
Full Video Podcast Link: https://youtu.be/eGeicaygxTU
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MSP Unplugged
Paco Lebron from ProdigyTeks
Email: paco@mspunplugged.com
Rick Smith from Renactus Technology
Email: rick@mspnplugged.com
Corey L Kirkendoll from 5K Technical Services
EP 247 Cashflow Rules Everything Around Me
On todays episode, Rick sits down with Victor Lopez of FlexPoint on how you're leaving money on the table.
Full Video Podcast Link: https://youtu.be/kCE3wP2rrO8
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MSP Unplugged
Paco Lebron from ProdigyTeks
Email: paco@mspunplugged.com
Rick Smith from Renactus Technology
Email: rick@mspnplugged.com
Victor Lopez from FlexPoint
LinkedIn: www.linkedin.com/in/victorl0pez/
EP 246 Paco & Rick Live on Location!
On todays episode, join Rick and Paco live in Denver, CO as they broadcast their updates at Pax8 Beyond.
Full Video Podcast Link: https://youtu.be/6Km9B35SSoo
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MSP Unplugged
Paco Lebron from ProdigyTeks
Email: paco@mspunplugged.com
Rick Smith from Renactus Technology
Email: rick@mspnplugged.com
EP 245 Navigating Agreements: Legal Insights with Rob Scott
Join us in this episode as we sit down with Rob Scott, Co-founder of Monjur. Rob shares valuable insights into the world of agreements, emphasizing their critical role in business operations. From Master Services Agreements (MSAs) to tailored contracts, we explore how the right agreements can provide comprehensive legal protections. Whether you’re an MSP or a business owner, this conversation sheds light on the importance of having the right agreements in place. Tune in for practical tips and real-world examples that can transform your approach to legal clarity.
Full Video Podcast Link: https://youtu.be/doWFjD-DWHc
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MSP Unplugged
Paco Lebron from ProdigyTeks
Email: paco@mspunplugged.com
Rick Smith from Renactus Technology
Email: rick@mspnplugged.com
Rob Scott from Monjur
EP 244 Partnering Success and Learning Lessons
On today's Episode, join Paco and Rick as they sit down with Jason Thomas, Founder of JATAG Solutions, as they delve into the world of strategic partnerships. In this episode, they share their experiences of teaming up to deliver onsite services for ProdigyTeks. Discover valuable lessons learned from collaborating with fellow Managed Service Providers (MSPs) to enhance the services you provide. From practical tips to success stories, this conversation sheds light on the power of partnership in the MSP industry.
Full Video Podcast Link: https://youtu.be/5kvOlBb4Un0
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MSP Unplugged
Paco Lebron from ProdigyTeks
Email: paco@mspunplugged.com
Rick Smith from Renactus Technology
Email: rick@mspnplugged.com
Jason Thomas from JATAG Solutions
EP 243 Redefining Success: SonicWall’s Partner-Centric Vision
On today's episode, Paco and Rick sit down with Michelle Ragusa-McBain, SonicWall’s Global Channel Chief as she shares insight into SonicWall’s partner-centric approach. From innovative strategies to real-world success stories, this episode dives deep into the world of channel leadership and cybersecurity excellence. Tune in for a dynamic discussion that sheds light on SonicWall’s commitment to collaboration, growth, and security innovation!
Full Video Podcast Link: https://youtu.be/-zUqjd6LI-8
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MSP Unplugged
Paco Lebron from ProdigyTeks
Email: paco@mspunplugged.com
Rick Smith from Renactus Technology
Email: rick@mspnplugged.com
Michelle Ragusa-McBain from SonicWall
https://www.linkedin.com/in/michelleragusamcbain/
EP 242 Resilience: The Key To MSP Growth
Antwine Jackson of Enitech, joins us to talk about how resilience and support helped him grow his MSP.
Full Video Podcast Link: https://youtu.be/2REXi2_o4rE
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MSP Unplugged
Paco Lebron from ProdigyTeks
Email: paco@mspunplugged.com
Rick Smith from Renactus Technology
Email: rick@mspnplugged.com
Antwine Jackson from Enitech
EP 241 Navigating the AI Frontier: Copilot, Power Automate, and Beyond
In this episode, Nick Ross of T-minus365 dives into the world of Copilot AI, exploring its capabilities, use cases, and integration with Power Automate. Whether you’re a seasoned developer or just getting started, this podcast provides valuable insights and practical tips for leveraging Copilot AI and Power Automate effectively.
Full Video Podcast Link: https://youtu.be/jEdS_YIuZ0M
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MSP Unplugged
Paco Lebron from ProdigyTeks
Email: paco@mspunplugged.com
Rick Smith from Renactus Technology
Email: rick@mspnplugged.com
Nick Ross from T-Minus365
EP 240 Building It Together
On today's episode, Jennifer and Jose Santos, co-founders of RadTak Solutions, join us to share how they built and run their MSP together, live at Pax8 Beyond in Denver.
Full Video Podcast Link: https://youtu.be/d8gmCStc7r8
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MSP Unplugged
Paco Lebron from ProdigyTeks
Email: paco@mspunplugged.com
Rick Smith from Renactus Technology
Email: rick@mspnplugged.com
Jennifer and Jose Santos - Radtak Solutions
Disrupting The Landscape
On today's episode, Super Op's Channel Chief Juan Fernandez and Community Director Nancy Henriquez joins us fresh off the stage at Pax8 Beyond 2024. Also, SuperOps announces their exciting new partnership with Pax8. We discuss the details here and how it will benefit MSP's.
Tech Talk Tuesday - Taking the Hits and Moving Forward
On today's episode, Paco provides an update of what's going on with ProdigyTeks over the last 4 months along with some great updates on TechCon Unplugged and the MSP Bugle magazine. ------------------------------------------------------- TECHCON UNPLUGGED 2024 ------------------------------------------------------- BRINGING THE I.T. COMMUNITY TOGETHER Have you heard? TechCon Unplugged 2024 is back! Come Join us September 12th-14th at the Hotel Arundel Preserve. At TechCon You'll Experience...
* 25+ educational sessions
* 2 networking events and after-hours entertainment
* All expo hall meals, refreshments & happy hours
* Automatic entrance into generous show raffles & giveaways
* Walk away with concrete action items to take your business to the next level.
Find out More at https://www.techconunplugged.com!
TODAY'S SPONSORS ----------------------------------------------------- This episode's sponsors are ASCII, Huntress and SuperOps.ai! https://huntress.com/Unplugged
https://superops.com/
https://www.ascii.com/ __________________________________ Connect with us! --------------------------------------------------- MSP Unplugged https://mspunplugged.com/
Paco Lebron from ProdigyTeks ProdigyTeks Email: paco@mspunplugged.com
Rick Smith from Renactus Technology Renactus Technology Email: rick@mspnplugged.com
AFFILIATES & REFERRAL LINKS --------------------------------------------------- Amazon Affiliate Store https://amzn.to/33rqkdA
Patreon / mspunplugged
DISCLAIMER: This description contains affiliate links, which means that if you click on one of the product links, we’ll receive a small commission.
Tech Talk Tuesday - Lessons Learned
Tech Talk Tuesday - MSP Website Best Practices
Tech Talk Tuesday - Automation in MSP Operations
Tech Talk Tuesday - All Things Microsoft with Dave Siebert
Tech Talk Tuesday - Can your business run without you
Tech Talk Tuesday - Ashu Bhoot - Orion Networks
Tech Talk Tuesday - Darren Kattan - ImmyBot
Tech Talk Tuesday - Mariel Verges - Onvos
Tech Talk Tuesday - Marvin Bee - MB Sysytems
Tech Talk Tuesday - Bryan Byrne - Mesh Security
Tech Talk Tuesday - Bryan Byrne - Mesh Security
Tech Talk Tuesday - Client Acquisition Strategies
Client Acquisition Strategies ------------------------------------------------------- On today's episode of MSP Unplugged:
+ Paco and Rick discuss how target. attract, and finally sign new clients + Define your Ideal Client/Avatar + How to Acquire them.
TECHCON UNPLUGGED 2024 -------------------------------------------------------
BRINGING THE I.T. COMMUNITY TOGETHER Have you heard? TechCon Unplugged 2024 is back! Come Join us September 12th-14th at the Hotel Arundel Preserve. At TechCon You'll Experience...
* 25+ educational sessions
* 2 networking events and after-hours entertainment
* All expo hall meals, refreshments & happy hours
* Automatic entrance into generous show raffles & giveaways
* Walk away with concrete action items to take your business to the next level.
Find out More at https://www.techconunplugged.com!
TODAY'S SPONSOR: ----------------------------------------------------- This episode's sponsor is Movebot!
Try Movebot with 250GB Free: http://tinyurl.com/3s358fr3
SHOW LINKS: __________________________________
Connect with us! --------------------------------------------------- MSP Unplugged https://mspunplugged.com/
Paco Lebron from ProdigyTeks ProdigyTeks Email: paco@mspunplugged.com
Rick Smith from Renactus Technology Renactus Technology Email: rick@mspnplugged.com
AFFILIATES & REFERRAL LINKS --------------------------------------------------- Amazon Affiliate Store https://amzn.to/33rqkdA
Patreon https://www.patreon.com/MSPUnplugged
DISCLAIMER: This description contains affiliate links, which means that if you click on one of the product links, we’ll receive a small commission.
Tech Talk Tuesday - Digital Word of Mouth
The Digital Word of Mouth: How to Get Solid Reviews for your Business ------------------------------------------------------- On today's episode of MSP Unplugged:
+ Paco and Rick discuss how reviews are the digital word of mouth referrals + Several ways on how to get good online reviews + What online review platforms are most effective
TECHCON UNPLUGGED 2024 -------------------------------------------------------
BRINGING THE I.T. COMMUNITY TOGETHER Have you heard? TechCon Unplugged 2024 is back! Come Join us September 12th-14th at the Hotel Arundel Preserve. At TechCon You'll Experience...
* 25+ educational sessions
* 2 networking events and after-hours entertainment
* All expo hall meals, refreshments & happy hours
* Automatic entrance into generous show raffles & giveaways
* Walk away with concrete action items to take your business to the next level.
Find out More at https://www.techconunplugged.com!
TODAY'S SPONSOR: ----------------------------------------------------- This episode's sponsor is Movebot!
Try Movebot with 250GB Free: http://tinyurl.com/3s358fr3
SHOW LINKS: __________________________________ Review Platforms: * Clutch - https://clutch.co/ * UpCity - https://upcity.com/ * Google My Business - http://tinyurl.com/5t2m2mfk
Automated Review Management: * Tech Reputation: https://techreputation.com/
Create your own Google My Business Review Link: http://tinyurl.com/9rv3muxb
Connect with us! --------------------------------------------------- MSP Unplugged https://mspunplugged.com/
Paco Lebron from ProdigyTeks ProdigyTeks Email: paco@mspunplugged.com
Rick Smith from Renactus Technology Renactus Technology Email: rick@mspnplugged.com
AFFILIATES & REFERRAL LINKS --------------------------------------------------- Amazon Affiliate Store https://amzn.to/33rqkdA
Patreon https://www.patreon.com/MSPUnplugged
DISCLAIMER: This description contains affiliate links, which means that if you click on one of the product links, we’ll receive a small commission.
Tech Talk Tuesday - It Starts with you
In this Tech Talk Tuesday, Rick discusses changes in his business and the quest to route out inefficiencies.
TECHCON UNPLUGGED 2024 -------------------------------------------------------
BRINGING THE I.T. COMMUNITY TOGETHER Have you heard? TechCon Unplugged 2024 is back! Come Join us September 12th-14th at the Hotel Arundel Preserve. At TechCon You'll Experience...
* 25+ educational sessions
* 2 networking events and after-hours entertainment
* All expo hall meals, refreshments & happy hours
* Automatic entrance into generous show raffles & giveaways
* Walk away with concrete action items to take your business to the next level.
Find out More at https://www.techconunplugged.com!
TODAY'S SPONSOR: ----------------------------------------------------- This episode's sponsor is Movebot!
Try Movebot with 250GB Free: http://tinyurl.com/3s358fr3
-----------------------------------------------------
SHOW LINKS:
MSP Unplugged https://mspunplugged.com/
Hosted by:
Paco Lebron from ProdigyTeks https://www.prodigyteks.com paco@mspunplugged.com
Rick Smith from Renactus Technology https://www.renactus.com rick@mspnplugged.com
_______
Support This Show Patreon
/ mspunplugged
Amazon Affiliate Link https://amzn.to/33rqkdA
Tech Talk Tuesday - Welcome to the New Year
Welcome to the New Year! ------------------------------------------------------- On today's episode of MSP Unplugged:
+ Paco provides several updates on his MSP in regards to growth, tool changes and more + The return of TechCon Unplugged, + Resources, Books and a Chili recipe you'd never expect!
TECHCON UNPLUGGED 2024 -------------------------------------------------------
BRINGING THE I.T. COMMUNITY TOGETHER Have you heard? TechCon Unplugged 2024 is back! Come Join us September 12th-14th at the Hotel Arundel Preserve. At TechCon You'll Experience...
* 25+ educational sessions
* 2 networking events and after-hours entertainment
* All expo hall meals, refreshments & happy hours
* Automatic entrance into generous show raffles & giveaways
* Walk away with concrete action items to take your business to the next level.
Find out More at https://www.techconunplugged.com!
TODAY'S SPONSOR: ----------------------------------------------------- This episode's sponsor is Movebot!
Try Movebot with 250GB Free: http://tinyurl.com/3s358fr3
SHOW LINKS: --------------------------------------------------- Working Genius: http://tinyurl.com/28rznxke
Configure Defender for Office 365 for Maximum Security by @JonathanEdwardsTech : http://tinyurl.com/tjwuebdb
Paco Books Suggestions:
* Response Block Selling by Victor Antonio : https://amzn.to/3Hi87mP * Shut The Hell Up and Sell by Ronell Richards: https://amzn.to/3SjpWbi * Jab, Jab, Jab, Right Hook by Gary Vee: https://amzn.to/3UjjWkr * The Phoenix Project by Gene Kim: https://amzn.to/3vKeXyD
Paco's Home Office Setup:
* Samsung CF390 Series 27" Curved Monitor: https://amzn.to/47EddEm * Samsung 34 Inch SJ55W Curved Monitor: https://amzn.to/3RZHKXJ * Huanuo Gas Spring Single Monitor Stand: https://amzn.to/3TXTaxx * Bracwiser Monitor Mount Single: https://amzn.to/48XklNt
Samsung Galaxy Book3 360 13.3": https://amzn.to/4b0BpnE Samsung Galaxy S Pen: https://amzn.to/41Xo8rK
Paco's Cooking Recipe of the Week:
Walnut Chili Recipe: http://tinyurl.com/2p8yexc4
Connect with us! --------------------------------------------------- Paco Lebron from ProdigyTeks Our Website: Email: paco@mspunplugged.com
Rick Smith from Renactus Technology Renactus Technology Email: rick@mspnplugged.com
AFFILIATES & REFERRAL LINKS --------------------------------------------------- Amazon Affiliate Store https://amzn.to/33rqkdA
Patreon https://www.patreon.com/MSPUnplugged
Tech Talk Tuesday - The MSP Lunch & Learn Blueprint
Resource Thursday - Demystifying Cybersecurity - A Guide for MSPs on Communicating Security
4th Quarter Living - Holiday Budgeting and Gift Giving
Resource Thursday - All About Community
4th Quarter Living - Stack
Resource Thursday - Guardz
Resource Thursday - Helpt
Tech Talk Tuesday - Pricing review
Resource Thursday - Shield Cyber
Tech Talk Tuesday - Looking to the Future with SuperOp's
Resource Thursday - Bitlyft
Tech Talk Tuesday - Project Work
Resource Thursday - AvePoint
Resource Thursday - Evo Security
Tech Talk Tuesday - 4th Quater Living Baby!
Resource Thursday - HacWare
Tech Talk Tuesday - Events and why they matter
Tech Talk Tuesday - Making the Sale
Tech Talk Tuesday - To Cloud or Not to Cloud
MSP Unplugged - Microsoft's Hidden Gems
Tech Talk Tuesday - All Tools are Not the Same
MSP Unplugged - Resilience and Growth
MSP Unplugged - Survive and Thrive
MSP Unplugged - The Battle Starts At The Endpoint
Tech Talk Tuesday - Alt-Tech
This week we are joined by Carrie Green the VP, Strategy of Alt-Tech.
MSP Unplugged https://mspunplugged.com/
Hosted by: Paco Lebron from ProdigyTeks https://www.prodigyteks.com paco@mspunplugged.com Rick Smith from Renactus Technology https://www.renactus.com rick@mspnplugged.com Carrie Green - Alt-Tech https://alt-tech.ca/ Support This Show Patreon https://www.patreon.com/MSPUnplugged Amazon Affiliate Link https://amzn.to/33rqkdA TechCon Unplugged 2023 Tickets https://techconunplugged.com/ BRINGING THE I.T. COMMUNITY TOGETHER Join like-minded business owners for a weekend packed with resources to help your IT business thrive! Hear from the experts and get one-on-one time with peers facing the same challenges. Walk away with concrete action items to take your business to the next level. DISCLAIMER: This description contains affiliate links, which means that if you click on one of the product links, we’ll receive a small commission.
Resource Thursday - Kamanja
Tech Talk Tuesday - Whitehat Virtual Technologies
Resource Thursday - Griffin IT
Resource Thursday - Seedpod Cyber
Tech Talk Tuesday - Stories of the week
Resource Thursday - MSP Alliance
Resource Thursday - Lochbox
Tech Talk Tuesday - Broke Stories
Resource Thursday - Cloud Radial
Resource Thursday - compliancerisk.io
Tech Talk Tuesday - Wayne Hunter from AvTek
Resource Thursday - John Dubinsky
Tech Talk Tuesday - Ismael Amado w IT Ninjas
Resource Thursday - Matthew Koenig w Nodeware
Tech Talk Tuesday - Local
Resource Thursday - w Rob Rae of Pax8
Tech Talk Tuesday - Customer Testimonials
Tech Talk Tuesday - Marketing
Tech Talk Tuesday - Branding
Resource Thursday - Pia
Tech Talk Tuesday - Designing your solutions
Resource Thursday - ASCII
Tech Talk Tuesday - Henry Timm
Podcasten MSP Unplugged är skapad av Paco Lebron. Podcastens innehåll och bilderna på den här sidan hämtas med hjälp av det offentliga podcastflödet (RSS).
En liten tjänst av I'm With Friends. Finns även på engelska.