Holiday tech support, Hold Assist, Ask9to5Mac

Benjamin and Chance return from the holiday break with some classic stories of tech support from the trenches. Also, iOS 26 Hold Assist proves better in theory than in reality based on listener feedback, and we do some Ask9to5Mac to close out 2025. 

And in Happy Hour Plus, Benjamin and Chance debate what should be 9to5Mac’s Product of the Year. Subscribe at 9to5mac.com/join. 

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