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AI Use Case Series: AI and Customer Experience [AI Today Podcast]

13 min•25 december 2024

The experiences that customers are important. In this episode of AI Today hosts Kathleen Walch and Ron Schmelzer discuss how AI is being used to enhance the customer experience.

We discuss how brands are using AI to provide personalized product or service recommendations. No longer do people need to be provided general suggestions.

Continue reading AI Use Case Series: AI and Customer Experience [AI Today Podcast] at Cognilytica.

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