Deep listening: working with Indigenous mental distress

'How do I get them to talk?' Hinted-at events, listening to the silence, roundabout stories. Mental health and other professionals inexperienced at working with Indigenous clients struggle with the limits of their cultural awareness, with language barriers and with the historical legacies of mistrust and misunderstanding. Cultural competency is more than sharing a joke. So what is it? And how can psychologists, doctors and others acquire it?