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All Things Product with Teresa and Petra

What is Product Ops?

22 min • 10 juni 2025

Key Topics Covered:

  • What product ops is not—and why the role is often misunderstood
  • Different models of product ops across organizations
  • Product ops vs. product leadership: where’s the line?
  • When to hire a product ops person (and when not to)
  • The enabling team model from Team Topologies
  • Why Teresa and Petra are wary of “methodology police” in discovery
  • How product ops can support skill building, analytics, and communication standards
  • The shipyard metaphor: keeping the environment healthy for empowered teams
  • Coaching as a product ops responsibility—helpful or risky?

Key Takeaways:

  • Product ops isn't a checklist hire—it’s a strategic move to fill specific gaps
  • The best product ops folks blend a product mindset with another core strength (e.g. analytics, L&D, change management)
  • Not all gaps should be filled by product ops—sometimes it’s about enabling HR, data, or leadership to step up
  • Product ops is a great career path for senior PMs who don’t want to move - into people leadership but still want to shape the organization

Resources & Links:

  • Follow Teresa Torres: https://ProductTalk.org
  • Follow Petra Wille: https://Petra-Wille.com

Mentioned in the episode:

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