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Awkward Silences
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#114 - What Does a UX Research Chief of Staff Do?

36 min•5 januari 2023

The rise of UX research was a game changer in software design and development. As UX continues to grow in nearly every industry, research ops experts with strong leadership skills are critical for companies working at scale.

In this episode, A'verria Martin, Director, Chief of Staff, Head of Research Operations and Strategy at ServiceNow, provides a high-level overview of the UX Research Chief of Staff role and explains why this position is in high demand. As A'verria shares her journey, she defines the role of UX Research Chief of Staff and outlines her core responsibilities. 

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#192 - Slowing Things Down to Speed Up Research with Jared Forney of Okta
•57 min
#191 - Throwback: UX Lessons from a Decade Researching AI with Jess Holbrook of Microsoft
•49 min
#190 - How to Navigate the Constant Change in UX Research with Learners CEO Alec Levin
•40 min
#189 - Throwback: Quantifying Research Impact with Ruby Pryor of Rex
•48 min
#188 - Why AI Can't Replace Qualitative Research with Sam Ladner of Workday
•49 min
#187 - Throwback: Harnessing AI For Better Insights with George Whitfield of MIT and Google
•41 min
#186 - Positioning Your Portfolio for AI Skills with Aneta Kmiecik of Be Your Own Design Team
•43 min
#185 - How to Use AI Without Losing Your Research Soul with Nikki Anderson of Drop in Research
•52 min
#184 - Use Context For More Influence with Kristen DeLap of Econify
•40 min
#183 - The Best Ways to Use AI in UX Research with Laura Klein of NN/g
•48 min

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