Surviving a Crisis During the Techlash

Crisis management is not only about cleaning up after a disaster, but also about establishing a healthy company culture. Judy Smith, renowned crisis management expert, joins Azeem Azhar to explore why large tech companies seem to stumble into crises as they mature, and what every founder can do to avoid catastrophic reputation damage.

They also discuss:

• Why corporate culture is the most important element of good reputation management.
• How to navigate a crisis while focusing on growth.
• How to communicate controversial issues to different stakeholders.

Further reading:

• “Managing High-Stakes Situations: 5 Lessons from the Pentagon” (HBR, July, 2019)
• “‘Scandal’ Finale: Judy Smith, the Inspiration for Olivia Pope” (NPR, April, 2018)

@JudySmith_
@azeem
@exponentialview

Exponential View newsletter

About Exponential View:
Welcome to Exponential View, where Azeem Azhar examines how exponential technologies such as AI are reshaping the future. Each week, Azeem shares his analysis or speaks with an expert guest to shed light on frontier shifts across technology, business and society.

To keep up with the Exponential transition, subscribe to this channel or the newsletter: https://www.exponentialview.co/
To keep up with our AI economy research, subscribe to https://www.investmentbrief.ai/

Where to find me:

Exponential View newsletter: https://www.exponentialview.co/
Website: https://www.azeemazhar.com/
LinkedIn: https://www.linkedin.com/in/azeem/
Twitter/X: https://x.com/azeem

Production by EPIIPLUS1.
Production and research: Baba Films, Marija Gavrilov.

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.