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How Amazon Automated My Job: A Conversation With Elaine Kwon

48 min•14 april 2021

Elaine Kwon was a vendor manager in Amazon's retail organization when the company started to turn her tasks over to machine learning in a program called "Hands Off The Wheel." She joins Big Technology Podcast to discuss how and why Amazon rolled the program out, how she and her fellow vendor managers reacted, and what it portends for the rest of us.

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