How to deal with customers from HELL : answering your business dilemma

This week on Business Class, Vicky Owens is back with a dilemmas episode, answering real questions from listeners and tackling the day to day challenges that come with running a business.

From difficult clients and boundary setting to managing team dynamics and handling employees who overstep the mark, this episode dives into the situations founders don’t always talk about. Vicky shares honest, practical advice on what to do when clients become too demanding, when team culture starts to slip, and how to approach those uncomfortable but necessary conversations.

She also covers ethical dilemmas in business, the reality behind high social media engagement with low sales, and the pressure of trying to do everything at once as a growing business owner.

If you’re navigating tricky decisions, questioning your next move, or just need reassurance that you’re not the only one figuring it out as you go, this episode is packed with relatable struggles and straight-talking advice to help you move forward with confidence.

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