Philippines: Back-office powerhouse

The outsourcing sector in the Philippines has seen significant growth, positioning itself as a global leader. However, the rise of AI technologies is reshaping the job landscape, potentially displacing traditional roles.

In the second part of our series looking at the Philippine economy, Sam Fenwick investigates how the government is adapting to the change by investing in infrastructure and promoting foreign investment.

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Produced/presenter: Sam Fenwick Additional reporting: Camille Elemia

(Picture: Customer agents sit behind computers on the AI training in Taguig City, Metro Manila, Philippines. Credit: Getty Images)