A to-the-trade approach to DTC sofas: How Benchmade Modern breaks the rules

Like many direct-to-consumer companies, Benchmade Modern takes out ads on Instagram and sells its sofas online. But unlike most of its competitors, the company is based out of a US manufacturing group—Artisant Lane, the owner of Lee Industries and American Leather. President Dan Campbell is also an unlikely DTC leader—he’s not a silicon valley entrepreneur, but a 17-year veteran of Holly Hunt.  

On this episode of the podcast, Campbell speaks with host Dennis Scully about how the lessons he learned from the trade apply to the direct-to-consumer world, why gray sofas are over, and why customers care more about design than lead times.

This episode is sponsored by Ernesta and Hickory Chair

LINKS
Benchmade Modern
Dennis Scully
Business of Home