Episode 40 - Skilljar - 2020 Customer Education Benchmarks and Trends Report

Om avsnittet

In this episode we look at Skilljar’s 2020 Customer Education Benchmarks and Trends report. This report is one of the most comprehensive to-date featuring insights from over 250 customer and partner education teams. Come listen to our response to this report’s insights related to COVID-19 impacts, budgets, target audiences, training formats and engagement, completion rates, monetization strategies, and more!

Episode 40 - Skilljar - 2020 Customer Education Benchmarks and Trends Report

Om avsnittet

Fler avsnitt

CELab – Ep 192 – DevLearn 2026 – Customer Education Meets L&D

CELab - Ep 191 - Talk to it, don't prompt it - Part 1

CELab - Ep 190 - The Secret to Speed Isn’t More Content: Mikaron Fortier on Customer Education Through an OD Lens

CELab - Ep 189 - Stop Throwing Content at the Problem: Talya Reynolds on Contextual, Data-Driven Product Education

CELab - Ep 188 - Customer Education Doesn’t Have a Confidence Problem - It Has a Visibility Problem: Irana Wasti of Thought Industries

CELab - Ep 187 - Customer Education Comes First: How Anna-Lena Kress Flipped the Content Flow at quantilope

CELab - Ep 186 - Build Once, Distribute Many: Stop Making Your Customers Come to You

CELab - Ep 185 - The Four Faces of AI Resistance: Eve Kedar on Why Customer Education Should Own the AI Rollout

CELab - Ep 184 - Your Biggest AI Problem Isn’t Skills - It’s Belief: Customer Education in the Age of AI

CELab - Ep 183 - Your Product Isn’t Too Complex for AI: Georg Gottschalk on ERP, Partners, and Learning at Scale