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CELab: The Customer Education Lab
CELab: The Customer Education Lab

Episode 79 - Starting Over Again

48 min•3 juni 2022
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Om avsnittet

Customer Education is not a “walk in the park”. But in this episode, Adam and I take a stroll (literally) through the Hirim M. Chittenden Ballard Locks in Seattle, Washington and talk about our learning...

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CELab - Ep 191 - Talk to it, don't prompt it - Part 1

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CELab - Ep 190 - The Secret to Speed Isn’t More Content: Mikaron Fortier on Customer Education Through an OD Lens

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CELab - Ep 189 - Stop Throwing Content at the Problem: Talya Reynolds on Contextual, Data-Driven Product Education

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CELab - Ep 188 - Customer Education Doesn’t Have a Confidence Problem - It Has a Visibility Problem: Irana Wasti of Thought Industries

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CELab - Ep 187 - Customer Education Comes First: How Anna-Lena Kress Flipped the Content Flow at quantilope

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CELab - Ep 186 - Build Once, Distribute Many: Stop Making Your Customers Come to You

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CELab - Ep 185 - The Four Faces of AI Resistance: Eve Kedar on Why Customer Education Should Own the AI Rollout

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CELab - Ep 184 - Your Biggest AI Problem Isn’t Skills - It’s Belief: Customer Education in the Age of AI

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CELab - Ep 183 - Your Product Isn’t Too Complex for AI: Georg Gottschalk on ERP, Partners, and Learning at Scale

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