CELab: The Customer Education Lab

CELab•158 avsnitt•1 tim•Månatligen

CELab is the Customer Education Lab for Innovative Customer Success, Enablement, and Marketing Teams. Our mission is to explore how to build Customer Education programs, experiment with new approaches, and exterminate the myths and bad advice that stop growth dead in its tracks.

Avsnitt

· 158

Episode 63 - 2021 State of Customer Education Industry: TSIA & Thought Industries Reports

11 juni 20211 tim 9 min

Episode 62 - Debbie Smith - Certification for SaaS Businesses

28 maj 20211 tim 22 min

Episode 61 - Sam Cummings - Inspiring, Cultivating, and Distributing Success through Learning

14 maj 20211 tim 6 min

Episode 60 - Gagne's Nine Events of Instruction

29 apr. 202126 min

Episode 59 - Steve Cornwell Discusses the Evolution of Customer Education and Learning Ops

16 apr. 202153 min

Episode 58 - Orchestrated Onboarding with Donna Weber

30 mars 202153 min

Episode 57 - Brian Childs Shares a Training Maturity Model to Grow and Scale Customer Education Teams

19 mars 20211 tim

Episode 56 - Michael Harnum from @ESGsuccess Tells Us Why Customer Education and Customer Success are Really the Same Business and Walks Us Through a Maturity Model for Both

5 mars 202152 min

Episode 55 - Product-Focused Afterthought - Exploring Customer Education’s Role in Customer Success with Lincoln Murphy

19 feb. 20211 tim 2 min

Episode 54 - Eugene Lee Takes the Investor View on Customer Education

4 feb. 202143 min

CELab: The Customer Education Lab med CELab finns tillgänglig på flera plattformar. Poddens innehåll och bilderna på den här webbplatsen hämtas med hjälp av poddens RSS-flöde.