Next-gen voice assistants (Practical AI #128)

Nikola Mrkšić, CEO & Co-Founder of PolyAI, takes Daniel and Chris on a deep dive into conversational AI, describing the underlying technologies, and teaching them about the next generation of voice assistants that will be capable of handling true human-level conversations. It’s an episode you’ll be talking about for a long time!

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Featuring:

• Nikola Mrkšić – GitHub, X
• Chris Benson – Website, GitHub, LinkedIn, Bluesky, X
• Daniel Whitenack – Website, GitHub, X

Show Notes:

-PolyAI
-The Science Behind PolyAI
-How Customer Service Voice Assistants Handle Different Languages and Accents
-PolyAI Maintains Lead Over IBM Watson Assistant and Other Popular Language Understanding Models
-PolyAI’s ConveRT Model Outperforms BERT and GPT-Based Models in Salesforce Research Evaluation
-Few-Shot Slot Labeling with ConVEx: The Most Accurate Value Extractor on The Market

Something missing or broken? PRs welcome!