IT Delivery Process Vs. Agility: A Balancing Act

A well defined IT delivery process minimizes risk and increases rate of success and requires appropriate time and effort for checks and balances. Meanwhile, IT is also supposed to facilitate quick business change thus help develop an "agile" enterprise. How do we eat the cake and have it too?

Guest: Mike Kistner, CIO, Pegasus Solutions (Ex-CIO, Best Western)

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