Should IT Drive Business Service Reliability?

To deliver value, a given business service must be highly reliable. What are the challenges to reliability? And, if reliability is based on broad accessibility, guaranteed continuity, and high performance - aren't those all dependent on IT? If IT is driving reliability, who is accountable, IT or Business? Shouldn't IT share accountability?

Guest: Rob Reeg, President, Global Technology and Operations, MasterCard World Wide

Guest Bio: https://www.ciotalknetwork.com/contributor/rob-reeg/

More on this Episode: https://www.ciotalknetwork.com/should-it-drive-business-service-reliability/

More on Leadership: https://www.ciotalknetwork.com/topics/leadership/

Visit CIO Talk Network Website: https://www.ciotalknetwork.com/

Subscribe to our Newsletter: https://www.ciotalknetwork.com/subscribe/

Nominate Guests or Sponsor: https://www.ciotalknetwork.com/contact/