Shift Happens – Episode 17: Best Of…Profit Engines and Game Changers

We're back with another power-packed highlight reel of our favorite conversations. In this episode, Jeff revisits big shifts shaping the partner + customer ecosystem: 🦸 Managed Services as the #1 driver of profitability 💡 The Customer Value Journey redefining outcomes 🤖 AI in marketing-finding balance between machine + human touch 🚚 Distribution as a growth lever, not just "pick, pack, and ship" Cisco partners aren't just moving products-they're delivering business outcomes. This episode dives into how we scale that impact with managed offers, recurring revenue, and partner-led innovation. ⚡ Don't miss the insights from Andrew Wozniak, Leonard Thompson, Emma Carpenter, Stephen Tessitore, and John Brookbank. 🎧 Listen in, get inspired, and remember: Shift your mindset. Shift your strategy. Shift into action. Let's make shift happen!