How Client Experience Can Lead to a Lifetime of Better Care with Dr. Weinstein

Do you love Clinician's Brief: The Podcast? Well, you're in luck! Clinician's Brief: Partner Podcast is coming early 2021! Join our host Katie Berlin, DVM, as she dives into conversations with industry leaders on clinical and business topics. Enjoy this sneak peek series with Dr. Berlin, brought to you by CareCredit and Pets Best.

In the second episode of our 5-part series exploring the value of proactive pet care, host Katie Berlin, DVM, talks with Peter Weinstein, DVM, MBA, about rethinking the way our clients experience veterinary medicine—and how that experience can affect the quality of care their pets receive. Dr. Weinstein discusses lower-stress visits, ways to use technology, and lessons learned during this year of curbside care to shift our focus to our clients and encourage loyalty, trust, and return visits.

Resources:

• https://www.carecredit.com/providercenter/veterinary

Contact us:

• [email protected]

Where to find us:

• Cliniciansbrief.com/podcasts
• Facebook.com/clinciansbrief
• Twitter: @cliniciansbrief
• Instagram: @clinicians.brief

The Team:

• Katie Berlin, DVM - Host
• Alexis Ussery - Producer & Digital Content Coordinator
• Randall Stupka - Podcast Production & Sound Editing