How Workday Is Using AI to Transform Employee Engagement and Retention

In today's Cloud Wars Minute, I explore how Workday and Achievers are using AI-driven behavioral intelligence to transform employee recognition and workforce engagement.

Highlights

00:03 — Workday has made Workday Recognition provided by Achievers, available to its customers. This offering has been developed alongside Achievers, the world's leading employee recognition and reward software, integrating its features into the Workday experience. The new offering leverages AI to make it easier for HR teams to evaluate performance drivers.

00:29 — The integration enables employees to recognize their peers and redeem rewards directly within Workday, while streamlining these processes for HR within Workday Human Capital Management, or HCM. This integration provides HR teams with insights into in-demand skills and creates a broader picture of performance.

00:55 — Ben Carter, Senior Vice President, Total Rewards at Workday, explained, “Recognition fuels engagement, and engagement drives productivity, making it one of the clearest indicators of a thriving workforce. By bringing Achievers into Workday, we are helping customers amplify those everyday moments of appreciation and turn them into actionable insights..."

01:22 — By embedding Achievers directly into Workday HCM, Workday is showcasing a significant use case for enterprise AI. That's behavioral intelligence. This really, to me, represents a shift away from automation and instead leverages AI's ability to provide insights at a human level.

01:45 — Businesses are pursuing tools that can offer them a competitive advantage, especially in a landscape where many are targeting similar goals and deploying the same strategies and tools to achieve them. I believe tools like this, which focus on behaviors and reward performance as a result, will undoubtedly become powerful assets in the competitive business arsenal.

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