Salesforce Leverages Agentic AI + Data Cloud to Move Beyond CRM

In today's Cloud Wars Minute, I talk about recent announcements from Salesforce's Dreamforce event as well as the company's move into new territories.

Highlights

00:15 — At Salesforce's Dreamforce, Marc Benioff described the event as the biggest one ever. Dreamforce highlighted product announcements, particularly around the Agentforce AI platform, and expanded partnerships.

00:30 — One of the most intereseting pieces of this was the new reality of agentic AI with Agentforce and the rise of Salesforce Data Cloud giving the company the opportunity to move beyond the traditional boundaries of CRM into other industries, including supply chain. It's very clear that Salesforce is looking to expand its territory.

01:21 — In his keynote, Marc Benioff talked about big customers, including Dell. The customer company had been facing major challenges and turned to Salesforce to overcome, modernize, and incorporate more automation and intelligence to make better decisions. So, Dell has been working with Salesforce Supply Chain which came through the acquistion of Regrello.

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