63: Being Intentional About Quality with Lance Willett

Anthony and Katie are joined by Lance Willett, Chief Quality Officer at Automattic. There's a lot packed into this hour long conversation, but a few things we touch on are:

- Measuring and championing quality in distributed teams

- Navigating feedback culture and team dynamics

- Balancing craft, context, and care in product development

Hardik Pandya tweet Anthony mentioned: https://x.com/hvpandya/status/1949733270897188935

Hosts:

Anthony Hobday, Generalist Product Designer: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://twitter.com/hobdaydesign⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠

Katie Langerman, Systems Designer: ⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠https://twitter.com/KatieLangerman