Building a Successful Refractive Surgery Practice: Part 2

In this follow-up to their initial discussion on integrating refractive surgery into practice and attracting patients, Neda Nikpoor, MD, and Neda Shamie, MD, now focus on optimizing the patient experience through a knowledgeable and enthusiastic team. They discuss how a positive patient journey—from the initial phone call to postoperative follow-up—can enhance trust and satisfaction, making refractive surgery more accessible and appealing. They also explore the benefits of expanding offerings beyond LASIK, sharing insights on identifying ideal candidates for each procedure and ensuring optimal outcomes with advanced diagnostic tools such as tomography and epithelial mapping.