ITIL 4 - Achieving High Velocity IT, AXELOS

Mark Smalley of Smalley.IT, and Lead Editor with Axelos of the ITIL 4 High Velocity, IT joins ASG CEO Mitch Ashley to discuss his work creating this new contribution to ITIL 4. Mark shares the 5 value investments important for organizations seeking to operate at high velocity and some of the insights gained from himself and others covered in this ITIL 4 module.