Blog it out loud: How to run an open customer interview, detective style

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We interview customers, personnel, and stakeholders in order to find answers to problems and solutions to hiccups. But not every interview is a success. Here we take a look at how a certain fictional detective would do it, and what we can learn from her approach.This is an audio recording of the original blog by Maria Wan, which you can read here: https://hubs.li/H0XyFQ70