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DigitalTransformationTalk
DigitalTransformationTalk

DigitalTransformationTalk: How the customer experience is being reshaped by AI-powered voice assistance

46 min•12 mars 2024

Om avsnittet


This is the audio-only version of our weekly digital technology and innovation talk show, DigitalTransformationTalk. Join us every Tuesday for free by visiting www.business-reporter.co.uk/digitaltransformationtalk


The panel discussion is titled:

DigitalTransformationTalk: How the customer experience is being reshaped by AI-powered voice assistance


  • Trends in AI-powered voice assistance which deliver efficiencies and increased customer communication
  • Redeploying and upskilling your customer-facing human resources on more complex tasks as part of your digital transformation
  • How automation is driving customer loyalty and ROI

 

This episode is hosted by Kevin Craine

https://www.linkedin.com/in/kevincraine/


James Poulter, CEO & Co-Founder, Vixen Labs

https://www.linkedin.com/in/jpoulter


Steven Giuffre, Senior Voice Manager, Vonage

https://www.linkedin.com/in/steven-giuffre-91b479/

Hosted on Acast. See acast.com/privacy for more information.

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