Episode 510: Time Is Money — But Whose? Rethinking How Partners Bill in the Age of AI

In this episode of Dynamics Corner, Kris and Brad are joined by Cristian Nicola and Alfredo Iorio for a spirited debate that every Business Central partner and customer needs to hear. With AI reshaping how quickly consultants can deliver, is the traditional billable-hour model still the right model—or is it time for something new? Cristian makes a passionate case for subscription-based services, arguing that predictable pricing and compounding relationships are what SMB customers actually want. Alfredo brings a different angle, drawing on experience with organizations ranging from small teams to Accenture-scale engagements to show where fixed-price, time-and-materials, and hybrid models each shine. Along the way, you'll hear why a delivery driver's license once changed the entire tone of a warehouse meeting, what a $50 million failed SAP implementation teaches us about risk, and why the consultant who finishes fastest might be punishing themselves the most. Whether you're a solo partner figuring out your pricing or a customer trying to understand what you're really paying for, this one's for you.

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