19: ‘Putting People First’ with Kristol Simms of Ameren Illinois

Utilities are, first and foremost, a people business. The product being sold to customers isn’t a luxury, but rather an essential product for daily lives and ensuring customers’ safety and wellbeing. As such, safe and reliable delivery is paramount and making sure that all customers have the ability to afford energy is a requirement. Recognizing how energy efficiency programs from utilities can play a key role in those goals, especially in assuring affordability for low-income or disadvantaged customers, Ameren Illinois has become a recognized leader in ensuring energy efficiency is provided for all, as evidenced by them winning the 2020 AESP Award for ‘Outstanding Achievement in Customer Engagement.’ Leading this charge to assure that Ameren Illinois innovated in ways to help low-income residents, as well as small and minority-owned businesses, capitalize on energy efficiency programs has been Kristol Simms, Director of Energy Efficiency Strategy & Innovation. Kristol joins Jason Price and Matt Chester for a conversation about how Ameren Illinois continually puts people first and what the utility sector should be doing to embrace the idea of energy efficiency for all. Key Links: Kristol Simms’s Energy Central Profile: https://energycentral.com/member/profile/241660 Energy Efficiency For All: Market Development at Ameren Illinois: https://energycentral.com/o/leidos/energy-efficiency-all-market-development-ameren-illinois-webinar-brought-you AESP Conference Impressions from Kristol Simms: https://energycentral.com/c/ee/aesp-conference-feedback Link to register as a member of the Energy Central community: https://energycentral.com/user/register Energy Central Post with More Details: https://energycentral.com/c/ee/energy-central-power-perspectives%E2%84%A2-podcast-episode-17-%E2%80%98putting-people-first%E2%80%99