Tyranny of the One Best Algorithm

One person driving one car creates a negligible amount of pollution. The problem arises when we have lots of people driving cars. Might this kind of issue arise with AI use as well? What if everyone uses the same hiring or lending or diagnostic algorithm? My guest, Kathleen Creel, argues that this is bad for society and bad for the companies using these algorithms. The solution, in broad strokes, is to introduce randomness into the AI system. But is this a good idea? If so, do we need regulation to pull it off? This and more on today’s episode.