The Art of Hotel Merch and More

Lauren’s guest is Marie-Louise Scio, C.E.O. of Italy’s Pellicano Hotels Group, which includes Hotel Il Pellicano, La Posta Vecchia Hotel, and the Mezzatorre Hotel & Thermal Spa. They discuss the rise of the Instagram holiday, getting resort retail right, and how Marie-Louise used her fashion industry connections and design background to change the way hospitality works all over the world.