This month, four parties who’d been the victims of financial services misconduct, received payments totalling more than $360,000. These payments marked a major milestone in Australia - they’re the first made by the Compensation Scheme of Last Resort. David Berry, Chief Executive of the Compensation Scheme of Last Resort, talks to Sean Aylmer about the role of the scheme, and shares the powerful audio of a phone call to one of the successful claimants.
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