HR's New Mandate: Redesign Work for the AI Era

Although AI is everywhere, most initiatives aren't moving the needle on growth or cost. That's why HR leaders have a new mandate — stop focusing only on the workforce and start redesigning the work itself.

In a preview of their Opening Keynote from Gartner HR Symposium/Xpo, Gartner experts Harsh Kundulli and Katie Sutherland reveal how HR can lead the way in three major shifts in work: augment to make existing work better; reengineer to redesign workflows and functions; and invent to create new AI-based ways of working.

Discover how to:

• Rethink work to drive growth and cost optimization
• Understand the three types of work change: augment, reengineer, invent
• Turn employees into AI value creators with guided adoption
• Build strong CHRO–CIO partnerships to unlock AI's potential
• Equip leaders to lead through AI transformation with practical tools

Dig deeper:

• Register for the Future of Work Trends live webinar
• Join us at a Gartner HR Conference near you
• Download the full 9 Future of Work Trends for 2026
• See how Gartner is the world authority on AI