The Right Way to Measure Investments in Technology

CIOs are increasingly expected to demonstrate that their investments in business digitalization and information technologies can deliver immediate top-line or bottom-line benefits.

In this episode, Janelle B. Hill, Distinguished VP and Chief of Research for Gartner's CIO practice, offers guidance to CIOs on showing how their investments are accelerating growth beyond what was previously possible with people and machines, creating "digital dividends."

Key actions she discusses include:

• Prioritizing the right digital initiatives
• Creating an outcome-driven set of metrics
• Partnering with business-led fusion teams
• Tapping unconventional talent pools to accelerate impact.

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