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Gartner ThinkCast

Gartner ThinkCast 143: Prove Your Customer Experience ROI

19 min • 9 maj 2018

Your business leaders hold customer experience in greater importance, and one question looms large over your CX initiatives: What is our return on investment? Gartner analyst Ed Thompson helps you deliver the right answers.

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En liten tjänst av I'm With Friends. Finns även på engelska.

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