Experience Management - Healthcare IT Today Podcast Episode 111

For the 111th episode of the Healthcare IT Podcast, we are diving deep into experience management! We start off by examining where we are today with our approach to experience management in healthcare. Next, we look towards the future by discussing some ways that we should be working to improve patient experience management. Then we do the same with employee experience management. Lastly, we take a look at other industries and how they approach experience management to see if there are any methods that healthcare organizations should take notes from.