143: Tackling Problematic People & Behaviors with Dr. Janie Fritz

Communications professor Dr. Janie Fritz gives some pro-tips to reinforce positive behavior in the workplace and minimize the power of the negative.

You’ll Learn:

1. How negative behavior takes a toll on the workplace
2. Practical ways to build better colleague relationships
3. Tactics for dealing with bully bosses

About Janie

Dr. Janie Marie Harden Fritz is a professor of Communication & Rhetorical Studies at Duquesne University. She studies communication in the workplace, exploring how professional civility and incivility affect productivity and relationships at work. She is the author of Professional Civility: Communicative Virtue at Work (Peter Lang, 2013) and coauthor or coeditor of several others. Her most recent work focuses on the intersection of professional civility and leadership practices.

Items Mentioned in this Show:

• Book: Choosing Civility by P.M. Forni
• Author: George MacDonald
• Research: Work as a Source of Positive Emotional Experiences and the Discourses Informing Positive Assessment by Pamela Lutgen-Sandvik, Sarah Riforgiate & Courtney Fletcher
• Research: Optimism or Hope? The Ethic of Abundance and the Ethic of Limits by Christopher Lasch

View transcript, show notes, and links at https://awesomeatyourjob.com/ep143

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