Empathy: The Secret Sauce for Maintaining Compliance

One of the hardest jobs of a procurement professional is navigating a complex network of stakeholders and getting their buy-in. Particularly challenging is a stakeholder who views procurement simply as a roadblock to doing their job effectively.

How can you overcome this challenge?

Peggy Ferrin, Procurement Coordinator in the Town of Paradise Valley, joins the show to share how empathy can help you win over stakeholders and improve compliance across the board.

We discuss:

• Making the transition from school districts to municipalities
• Why compliance is so important
• Navigating stakeholders and getting buy-in
• How eProcurement has been game-changing in their purchasing decisions

Reach out to Peggy at pferrin@paradisevalleyaz.gov.

You can find this interview, and many more, by subscribing to Inside Public Procurement on Apple Podcasts, on Spotify, or gobonfire.com/podcast.

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