The Crowdsource and Volunteer Episode: Experiments in Crowdsourcing, The Internet Archive Deluge, TEXTFILES.COM Alone, Character, The Lessons of Volunteering.As I do more experiments with having crowds of people sort items at the archive, and as I work with individuals from random walks of line in this, I am reminded of the lessons I've learned about volunteer work from the last twenty-five years. In summary: Don't mistreat volunteers, ever. (Plus a few other details.)
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