CBA’s Outlook on Fraud, Branches and Digitization

The investments in technology that banks and financial institutions are making today are preparing consumers to manage their finances in a more meaningful way. They are approaching technology in terms of solving problems for their consumers and transforming the way that they use their financial services providers. But where else is digital banking taking us in the future?In this episode Lindsey Johnson, President and CEO of the Consumer Bankers Association, shares the changes and accomplishments that she has made this past year and what to expect in 2023.Join us as Jeff and Lindsey discuss:

• Fighting fraud effectively in banking industry
• The evolving role of the branch
• The role fintechs are increasingly playing in the banking industry

Want to learn more about how Upstart partners with credit unions? Check out this case study mentioned in the episode.