“Las Vegas Never Closes, Never”: COVID-19 and the Las Vegas Tourism Industry

Ms. Bartlett discuss how the Venetian shut its doors, and the challenges of re-opening them.  She describes how the property learned of COVID, how it developed a response plan, and the importance of having a team made up of members with complimentary skill sets.  Many creative solutions had to be developed to create a safe environment that allowed tourists to return.  Communication played a vital role in creating these solutions, and Ms. Bartlett discusses the importance of this critical leadership tool, especially in times of crises.

Produced By

Boyd Badali

Grecia Perez

Jasper Washington

Katarina Schumacher

Lorna Booze

Audio Engineering

Kevin Krall

Executive Producer

Joel D. Lieberman