Enjoy The Customer of the Future from Blake Morgan

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Title: The Customer of the Future
Author: Blake Morgan
Narrator: Lisa Larsen
Format: mp3
Length: 6 hrs and 38 mins
Release date: 10-29-19
Ratings: 4.5 out of 5 stars, 32 ratings
Genres: Forecasting & Strategic Planning

Publisher's Summary: With emerging technology transforming customer expectations, it’s more important than ever to keep a laser focus on the experience companies provide their customers. In The Customer of the Future, customer experience futurist Blake Morgan outlines 10 easy-to-follow customer experience guidelines that integrate emerging technologies with effective strategies to combat disconnected processes, silo mentalities, and a lack of buyer perspective.