MGG 563: Troubleshooting is a Process … and So is Ranting About the Cloud

Today it's all about troubleshooting — and helping you do so. Plus your two favorite geeks teach you some things you didn't know your Mac could do! Download today to listen to John F. Braun and Dave Hamilton collect and share the Apple troubleshooting wisdom with you. Plus, Dave goes off the rails on a rant about syncing. It's off-the-hook, folks!

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Note: Shownotes are complete!

Stuff mentioned:

• Get help using iCloud Contacts (2:20)
• Archive your iOS Backups to Save Snapshots
• If you see duplicate contacts after setting up iCloud Contacts
• iCloud: Delete a contact
• iPhone 5 Battery Replacement Program (12:21)
• Coconut Battery
• Mactracker
• Xfinity DOCSIS Device Information Center (18:07)
• Arris TM822G – DOCSIS 3.0 Telephony Cable Modem
• DOCSIS Modem Status Page
• FAQ: Acceptable cable modem signal levels
• Dave’s Taps for his Cable Modem (23:30)
• How to “Show In Finder” the Original File in Photos App for Mac OS X (45:37)
• OS X Yosemite: Extensions preferences
• App Extension Programming Guide
• iCloud Family Sharing (54:51)
• How Apple Music and the iCloud Music Library work with iTunes Match (1:01:41)
• ClamXav (1:10:48)
• About the “Are you sure you want to open it?” alert (File Quarantine / Known Malware Detection) in OS X
• codesign -d /Volumes/Installer/Installer.app/Contents/MacOS/Installer –extract-certificates​(Extract certificates from an app)
• openssl x509 -inform der -in codesign0 -outform pem -out certificate.pem (convert developer certificate to format OS X can use)
• Revoked certificate of formerly Apple approved developer
• XProtect dialog now shown for malware installer
• OnyX
• These guys will NOT help you fix a Windows virus on your Mac
• FTC cracks down on tech support scams
• FTC Complaint Assistant
• The Mac Geek Gab iPhone app
• You're downloading today's show from CacheFly's network
• BackBeat Media Podcast Network
• MacGeekGab AAC Enhanced Feed – Thanks to Michael Johnston of The iOS Show and Applr.