Ally Ward, M365 Global Service Owner at a major legal firm, unravels the complexities of managing Microsoft 365 change, sharing effective strategies for handling frequent updates and ensuring seamless IT operations.
- Ally's role in managing Microsoft 365 changes, focusing on assessing the impact of updates and determining necessary actions for adoption or compliance
- How change information can be distributed through Teams channels and how to alert relevant subject matter experts to the appropriate information
- Balancing the need for awareness with the risk of information overload in terms of end-user communication
- The value of investing in resources to manage Microsoft 365 change effectively
Thanks to Ribbon, this episode's sponsor, for their continued support.
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