Microsoft 365 Copilot Chat, New Features, Business Value and How to Drive Adoption

Gareth Bleasdale, Senior GTM Manager: Modern Work and AI at Microsoft, explains what Copilot Chat is, how it differs from consumer AI, and practical steps to adopt it safely across your organisation.

• What’s included in the free Copilot Chat with Entra accounts
• Security and governance: enterprise protections, encrypted web queries, audit and e‑discovery
• New capabilities: unified history, memory and personalisation, in‑app chat in Word and Excel, GPT‑5 access
• Adoption playbook for IT, business decision makers and end users, plus Microsoft‑funded programmes and resources
• Where agentic patterns fit: web‑grounded agents on the free tier and pay‑as‑you‑go options for tenant‑grounded workflows

Check out Gareth’s webinar on 17 November 2025

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