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Microsoft Teams Insider

Scaling Microsoft Teams Phone and Teams Rooms at BAE Systems with Andrew Wigmore

35 min17 februari 2026

Andrew Wigmore, Teams Product Owner at defence contractor BAE Systems, shares insights from his 40-year career and the company's journey to Microsoft Teams and the cloud.

• Migrating 45,000 phone numbers from Skype for Business to Microsoft Teams in a single morning

• Managing 65,000 E5 users and doing over a third of a billion minutes of Teams audio annually

• The cultural shift from on-premises infrastructure to evergreen cloud services at a defence company

• Rolling out Microsoft Teams Rooms across 180 meeting spaces, including executive home offices

• Operator Connect telephony across 11 countries, including challenging regions

• Cloud adoption, security, and export control requirements in defence

Thanks to Ribbon, this episode's sponsor, for their continued support of Empowering.Cloud.

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