The Future of Converged Communications – Leon Wright, Global Lead at Microsoft - Microsoft Teams Insider

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Leon Wright, Global Lead for Converged Communications at Microsoft, discusses how AI is transforming Teams Phone, telco partnerships and customer engagement.

How AI is driving renewed interest in Teams Phone and enabling new productivity use cases
The evolving roles of SIs and telcos in delivering scale and strategic value
Why partners integrating AI into Converged Comms are seeing 20%+ growth
The convergence of Teams and Dynamics in Microsoft’s AI business solutions strategy
Microsoft’s shift to transparent roadmap sharing and early partner feedback

Thanks to Pure IP, this episode’s sponsor, for their continued support of Empowering.Cloud.

The Future of Converged Communications – Leon Wright, Global Lead at Microsoft

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