Required Documentation and Payer Policies: New Equipment and Repair Orders

Two of the most common seating and wheeled mobility-related frustrations for consumers are how long it can take to take delivery of a Complex Rehab wheelchair and then how long it can take to get that chair repaired. National Seating & Mobility's Gerry Dickerson and Charles Sargeant discuss current documentation requirements, as well as critical opportunities to reduce these timelines for end users and their families.