The Points Guy: Airlines Make More Money Selling Miles Than Flying Planes

#880: Neal and Toby chat with The Points Guy (real name: Brian Kelly) about the latest trends in travel, points, and the airline industry. We learn about how Brian created The Points Guy and what he’s learned over the years, and why travel points aren’t dying – they’re evolving. Then why Spirit Airlines ultimately failed and how airlines make more money through their loyalty program vs. airfares. Finally, tourists aren’t really to blame for overtourism…is it the government’s??

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