How to Manage Their Emotions and Yours in Difficult Conversations with Jeanine Carroll M.Ed and Helen Rapp Esq.
Here is a fun question and answer session on the topic of conflict and managing emotions.
Important Links:
Click here to learn more about the Negotiation Workshop
Click here to learn more about the Red Treehouse Ronald McDonald Family Resource Link
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En liten tjänst av I'm With Friends. Finns även på engelska.