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.NET Rocks!

Empathy vs Sympathy in Software with Lily Dart

54 min • 19 september 2019
How do you build software for a diversity of customers? Carl and Richard talk to Lily Dart about what it takes to really build diversity-sensitive software, and it starts with understanding the difference between sympathy and empathy. Lily talks about how folks fall into the trap of avoiding diversity using empathy training - but real empathy takes understanding, and that means living with diversity. There's no substitute for a diverse team, and even then, you'll still need to research into areas of diversity your team doesn't have. It's hard work, but worth it!

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Vad är en podd?

En liten tjänst av I'm With Friends. Finns även på engelska.

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